OVERVIEW

Welcome to Eco Pet Care. The terms "we", "us" and "our" refer to Eco Pet Care. Eco Pet Care operates this store and website, including all related information, content, features, tools, products and services to provide you with a safe and convenient shopping experience.

Our store is powered by Shopify, which enables us to provide our products and services to you.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

PRODUCTS

We strive to display our products as accurately as possible. However, actual product appearance, colour, packaging, and specifications may vary slightly from images displayed on the website.

We reserve the right to modify or discontinue products without notice.

ORDERS

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock availability issues.

Once an order has been processed, cancellation may not be possible.

PRICING

All prices displayed on this website are in New Zealand Dollars (NZD) unless otherwise stated.

Prices may change without notice.

You agree to provide current, complete and accurate payment and account information for all purchases made through our website.

SHIPPING AND DELIVERY

We currently ship within New Zealand.

Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, weather events, customs, public holidays, or circumstances beyond our control.

Risk of loss passes to the customer once the order has been handed to the courier.

INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of Eco Pet Care or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or use any content without our prior written consent.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is at your own risk.

PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Eco Pet Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms excludes or limits any rights you may have under New Zealand consumer protection laws.

NEW ZEALAND CONSUMER RIGHTS

Nothing in these Terms is intended to limit your rights under:

• Consumer Guarantees Act 1993
• Fair Trading Act 1986
• Any other applicable New Zealand consumer protection legislation

Where applicable, consumers will receive all protections provided by New Zealand law.

TERMINATION

We reserve the right to suspend or terminate access to our website or services at any time without notice if we believe these Terms have been breached.

CHANGES TO THESE TERMS

We may update these Terms of Service at any time. Any updates will be posted on this page.

Continued use of our website after changes have been posted constitutes acceptance of those changes.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of New Zealand.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

CONTACT INFORMATION

Eco Pet Care
Email: ecopetcare7@gmail.com

For questions regarding these Terms of Service, please contact us via email.