Frequently Asked Questions

Are EcoPetCare poop bags really eco-friendly?

Yes. Our bags are made from plant-based materials designed to reduce reliance on traditional petroleum-based plastics. We are committed to providing a more environmentally responsible option for pet owners.

Are the bags strong and leak-proof?

Absolutely. EcoPetCare bags are designed to be durable, tear-resistant, and leak-proof, helping make clean-up quick and hassle-free.

What size are the bags?

Our bags are approximately 23cm x 32cm, providing plenty of space for dogs of all sizes.

Will these bags fit my dispenser?

Yes. Our rolls are designed to fit most standard dog waste bag dispensers available in New Zealand.

How many bags are included?

Each box contains 8 rolls, with 15 bags per roll, giving you a total of 120 bags.

Are the bags scented?

Currently, our bags are unscented to avoid unnecessary additives and provide a more natural product.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location within New Zealand (Approx within 5 business days).

Do you ship throughout New Zealand?

Yes, we deliver nationwide across New Zealand.

Can I purchase in bulk?

Yes. If you're a dog walker, breeder, pet business, or retailer interested in bulk orders, please contact us for wholesale pricing.

What if I have a problem with my order?

Customer satisfaction is important to us. If you experience any issues with your order, please contact us and we'll work to resolve the problem promptly.

How can I contact EcoPetCare?

Email: ecopetcare7@gmail.com

Why choose EcoPetCare?

  • Plant-based materials
  • Strong and leak-proof
  • Easy-to-use rolls
  • New Zealand-owned business
  • Helping pet owners make more sustainable choices

Still have questions?
We're here to help. Contact us at ecopetcare7@gmail.com and we'll get back to you as soon as possible.